Dear Senaite Community,
I hope this message finds you well.
I am currently encountering an issue with the Senaite JSON API where I am unable to retrieve the portal object. Specifically, when I attempt to interact with the API, I receive the following error message:
json
{
"_runtime": 0.000879043069458007,
"message": "Unable to get the portal object. More info on http://docs.plone.org/develop/plone.api/docs/api/exceptions.html#plone.api.exc.CannotGetPortalError",
"success": false
}
I have followed the documentation and attempted to debug the instance using ./bin/instance -O Plone debug, but I have been unable to resolve the issue. Here are a few more details about my environment:
- Senaite Version: 2.6.0 (running in Docker)
- Plone: Installed within the Senaite instance
- Accessing API URL:
http://------/@@API/senaite/v1/client
I have confirmed that the API is active, and other basic routes like the version check are working correctly. However, whenever I try to access specific portal data like /client or /analysisrequest, I encounter this “CannotGetPortalError.”
I’ve made sure to check for user permissions, and I also tried using the debug shell in Zope but was unable to get the correct portal object using the methods I found online.
Could someone kindly guide me on what steps I should take to resolve this issue? Any assistance or advice would be greatly appreciated.
Thank you in advance for your time and help.