Begging for help

Technical
1

I have been trying to send results from my equipment to Senaite for the last 30 days without success.
I’ve already asked for help here several times and haven’t received a response.

Could someone please help me?

I just want to send the results using the equipment’s ASTM protocol to Senaite.

2

Hi @lacalves,

To help the community assist you more effectively, could you please provide some additional details?

  • Equipment Details: Make, model, and communication protocol.
  • File Output: Description of the output files and, if possible, attach a sample file.
  • Problem Context:
    • What steps have you taken so far?
    • What results or errors are you seeing?
    • What were you expecting to happen instead?

The more information you can share, the better we can help troubleshoot.

Ronald

3

Thank you @ronaldm for responding. It turns out that I finally managed (after 30 consecutive days) to get everything working — the ASTM results from my Icon-5 are now reaching Senaite.
However, the information available on the senaite.astm and senaite.lis2a Git repositories is very confusing, more of a hindrance than a help, and leads you to make mistakes.
The documentation on how to implement ASTM in Senaite should be more complete and better organized.

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