I think it was clear through this thread that we were documenting our steps in researching SENAITE’s ability to support a specific use case. Namely, does SENAITE allow clients to be on different timezones? Does its UI reflect this appropriately, etc?
It sounded like a fair question to ask the community.
We felt (and apologies if this is inappropriate) that it wasn’t adequate to book a paid-for consultation to get a bug confirmed. We were rather trying to 1) first confirm that there is indeed a bug and then 2) if confirmed, potentially book a consultation with a service provider to get it fixed.
P.S. I always say, in the name of our company, that the most basic way to give back is at least to present ourselves which we have done (for instance here where it is clear what we attempt to do with SENAITE) and to provide feedback, such as reporting bugs. I am sure that you will find it interesting that in the community where we are most active (OpenMRS), we often do not get either of those two steps from others: many organisations use (and make business) anonymously and do not even bother reporting bugs, sharing their use cases or provide feedback. 